Some users may have noticed a small eye icon at the top right-hand middle of the Case details screen. This button allows users to run reports about the case that you are currently viewing which allows for quick case information searches and can be utilised to help in a lot of different situations. (e.g – displaying all case notes in date order, displaying all status changes in date order).
Modified on: Sun, 3 Jul, 2016 at 9:02 PM
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